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Facebook

Facebook Live for Business

Have you started to use Facebook Live for your business yet?  If not, why not? What’s stopping you?

A quick zoom in on the map and look how many people are live. Every single one of those dots represent an account Live at the moment. It’s a Wednesday morning, just after 11am. Look in the North East of England – we’re missing a trick here! So how are you going to incorporate it in to your marketing?

Facebook Live For Business

The idea of live streaming is that it really connects you with your audience. It’s real. It’s raw. It’s un-rehearsed. Things can go wrong, but so what? We’re only human. Use it to truly connect with your audience. Talk about things you believe will interest them.  Offer a Q&A session.  Teach them something they might find useful. Give them an insight in to your personal life.  The choice is yours. But one thing is for sure – don’t OVER THINK it!

As you may know already, Facebook are giving priority to posts that contain video – particularly Facebook Live!  When you stream, your Live stream will appear in the newsfeed of your connections, so they can click on the video and join in.

Top Tips for Facebook Live For Business

  1. First of all tell people – let them know you are going to be doing a Live stream. Yes Facebook will push the post and ensure more people will see it in their news feeds, but it will be even more effective if you let people know first.

How to tell them? Email them, put a post on Facebook, send out lots of tweets stating that you are going to be Live at whatever time on such a day.  The more you tell, the more will join you

2. Secondly make sure your title is exciting, attention grabbing. Status updates like “I’m going live now” isn’t exactly going to attract that audience. Choose a title that will make people really want to tune in to your stream.

3. Pick the right time to post – check those insights.  When are the people online who have liked your page?

Facebook Live for Business, Check Insights, North East Social Media

4. Plan to speak for at least 5 minutes and up to around 20.  Having said that if your interaction is excellent keep it going, which brings me on to my last tip….

5. Interact, Interact, Interact. Invite questions, read the comments, reply to them through your stream and don’t forget to go back and revisit the stream on your Business Page afterwards.  The video will stay there as a status update. People may watch the video afterwards and you will want to respond.

Good Luck!

By all means let me know you are going Live and if I am about I will certainly tune in – infact I most certainly will if I am training to show people how well you are doing!  Most of all, I know it’s business, but have fun. Yes Facebook Live can be fun. Just remember it is Social Media, you are representing your business and Social Media is ALL about engagement.

Categories
Facebook

How are you going to use Pokemon Go for marketing your business ?

Pokemon Go Marketing for North East Businesses

Here was me, thinking I was going to have a quiet morning in the office, but oh no, visitors kept on popping in.  Here’s a couple of them – Pidgey and Weedle.

No doubt, by now, you have heard about the game Pokemon Go – the app that not only children, plenty of adults too, are downloading and playing.  The game itself works in conjunction with your mobile’s camera and GPS system, so it tracks where you are walking and when there are Pokemon about up pops your camera and it appears there is a Pokemon in front of you.

To save me giving you a big long tutorial on how to play the game, here’s the first trailer, released over a year ago, explaining how the game works and there are plenty more now where that came from!  Have a look on YouTube if you need any help playing the game.

Now I’m not suggesting you and all your employees download the Pokemon Go up and start to play at work – that could be a nightmare and nothing would get done, however there are ways you can use Pokemon Go in your marketing.

Using Pokemon Go for Marketing

Think about it.  The demographic for people using this app is HUGE.  First of all find out if your building is Pokestop or Gym – if it is you’re laughing.  You will have a stream of people coming to your venue / office to stock up on eggs and energy all things to extend your gameplay. If this is the case make sure you have some signage up. Why not get people to upload a screen capture of the Pokemon they are catching outside your venue (with your signage in the background) – offer an incentive to people who post their images on your Facebook page, or tag their location whilst uploading their image to Facebook, Twitter or Instagram.

Look at some of these fab local North East posts on Twitter

If you aren’t lucky enough to be a Pokestop or Pokegym – there’s still no reason not to join in. Think of other ways you can include the hashtags in your post. Find the nearest point to you and tweet to people, if your visiting the “named” Pokestop today, why not pop in and get “something nice”, we’re only around the corner.

You could always use one of your Lures – they encourage Pokemon in the area to come to you for a period of time! If you are going to use this method, plan it, promote it, make sure everyone knows about it. (You can earn Lures ~ or buy them!)

So, what do you need to think about when coming up with ways of bring this in to your marketing strategy? You need to weigh up the pro’s and cons and really think about this.

  1. How are you going to turn the players in to customers?
  2. What are you going to offer?
  3. Is it safe for your to do this where you are based?  (Businesses on a busy road – potentially attracting children – have a think about it)
  4. Will Pokemon players coming to your premises be welcomed or disruptive (have a think about your neighbours)

Pokemon Go Hashtags

#Gottacatchemall #PokemonGo #Pokeballs #Pokestop  and of course if you want to connect with Pokemon users of Twitter near you, search for these hashtags, click on more and then choose “everyone” “near you” and all their tweets will come up.

Good luck with Pokemon Training!

Categories
News

Keeping an eye on competitors on Facebook

Are you missing a trick on Facebook? Do you find yourself searching for the competition to see how well they are performing each month or sporadically? Are you aware that you can “watch” your competitors on Facebook? It’s a fabulous feature and an easy way to quickly compare how well your page is doing in comparison to theirs.

Where is the Page Watch Feature on Facebook?

To access this “Page Watch Feature” go to insights and to the overview page.

Facebook Insights, Social Media Training Newcastle, Social Media Workshops Newcastle
Watching Competitors on Facebook, Facebook Marketing Team Valley, Social Media Workshop Team Valley

Scroll down the Overview page and under your 5 most recent posts section you will see “pages to watch”

Click on the Add Pages button and type in the details of the pages you would like to watch. You can watch up to 6.

Watching competitors on Facebook, Social Media Training Newcastle,Facebook Workshop Newcastle

You can see the comparison on page likes from the last 7 days. Amount of times you have posted compared to them and the amount of engagement you have had compared to them on your posts.

Use this. Learn from this. Create your social media strategy for the following week from this.  See how you can improve your Facebook marketing. Don’t copy your competitors, be better. This facility may just spur you in to action.  Now I don’t ever expect to overtake Social Media Examiner on likes or Engagement, however percentage wise, I’m not too far behind them on improvement. So what do I need to learn from this report today? I need to create more posts and ensure that these posts are engaging.

Do let me know if this has helped you in any way, and let me know how you get on.

Categories
News

Does my Business need a Facebook Business Page?

The question as to whether or not a business needs a business page on Facebook is asked to me over and over again and there really is one clear answer … YES

Facebook Business Pages

It’s important to know that there are now 400 Million Global users on Facebook and this figure continues to grow. 37,000,000 of these users are aged 18 – 65+ and live in the UK.  If you trade in the UK there, straight away, you have access to these 37,000,000 people for advertising purposes.

If you trade more locally, for example here in the North East, you can target your advertising and using the same age demographic you will find  1,600,000 people in an 80km radius of Newcastle upon Tyne.

Facebook is a fantastic way to engage with your target audience – because reaching that target is made so easy for you.

How long do people stay on Facebook?

This is quite an amazing one.  Way back when I first started delivering Facebook Workshops in the North East I remember telling people that people spent up to 15 minutes a day, on average, on Facebook – and that was in itself, at the time (about 8 years ago), quite an amazing statistic – a long time for someone to spend on a “website”. Now, however that average time has increased to 55 minutes.  That’s 55 minutes of looking back through a newsfeed, reading posts, searching for people, businesses, products etc.

Did you know that the average person on Facebook has 130 friends, and if someone interacts with your post, that post can potentially reach all of their connections (friends). The act of them liking your post or commenting on your post, is recorded in their friends “tickers” and may appear on their friends newsfeeds too. Now each of these people, spending their 55 minutes per day on Facebook, also happen to “like” and addition 4 new Facebook Business Pages per month.  Let your business be one of their 4!

How do I get more free likes on Facebook?

Well the most important thing you can do is create interesting content. Use media such as video or upload photo’s.  Refrain from using just text only posts. Why? Because they aren’t visual, can appear quite boring, and will be way down on the edgeranker when it comes to the software choosing which posts will be seen.

The best thing you can do is create Engaging Content.  Content that people want to click “like” on or “comment on” or click that share button.

Don’t listen to the moaners!

You will hear people all the time complaining that their organic (free) reach has dropped on Facebook because Facebook want you to pay for every post.  This absolutely is not true.  If you create interesting engaging posts, real content that your audience would really have an interest in and want to engage with, you will see your reach number rocket! And it doesn’t cost a penny.  Just your time and some thought.

North East Facebook Workshops

I deliver Facebook Workshops here at my office on Team Valley and have recently reduced the class size down to 5, so that I can give each individual attendee some really specific coaching. People walk away from the workshops with an excellent understanding of how Facebook actually works – understand that, and you will understand how and what you should post (even when you should post). If after this course you are still struggling with content creating with have a…

Social Media Strategy and Content Workshop

Where we talk about what you can talk about that will be creative and engagement.

If you would like some help, do give me a shout and I’ll be happy to help.  It may not be that Facebook is your main platform, but I would still advise you to have a presence for searchability. You may be better of doing daily posts on your LinkedIn Company profile and just posting once a week on Facebook, but I do believe you still must have that presence so you are not missing out on that huge potential audience.

Categories
News

My Facebook Business Newsfeed has disappeared

Where’s my Facebook Business Newsfeed?

I heard this question so many times yesterday, businesses across the North East (well not just the North East but over the whole of Facebook World) were spun in to panic thinking their Facebook Business pages were broken. But no, panic not, new changes have been happening and the mass roll out occurred yesterday.

Latest Facebook Business Page Changes

I’ve created this video, just 5 minutes long, which explains all about the changes and shows you how to access your Facebook business page newsfeed now.

https://www.facebook.com/plugins/video.php?height=311&href=https%3A%2F%2Fwww.facebook.com%2Fnortheastsocialmedia%2Fvideos%2F1107124195984651%2F&show_text=false&width=560