Social Media Team Valley

Social Media Team Valley

North East Social Media are back on the Team Valley. Yes indeed we are. Back to where it all began a long time ago. In the days when The Coffee Quarter was known as my office!

In lockdown I gave up the offices in The North Tyneside business centre and we worked from my kitchen table.

Thor and Xena became a large part of our working day.

Joining in with Zoom meetings.

Ensuring all attendees of workshops and 121 client’s knew whenever someone came to the door.

Finally it got to the point where there were just too many distractions and so the hunt for an office began. I think basically I got sick of the same 4 walls and it really was time to move on.

Valley House Team Valley

We looked all over the place. Some over priced. Some too scruffy! One office was lovely, just not quite on our doorstep. And then we came to Co*Shabang!

North East Social Media Team Valley


I’ve taken two offices – one is available at the end of the month and will be the Zoom Room.

Social Media Team Valley

The other office, the main office, is Paul’s domain. Well Paul and Xena’s.

Yes, due to the fact that Xena is a lockdown puppy she has had to come to work with us!

Hopefully she’ll settle down and get used to the building noises soon.

We’re hoping to have some human additions to the team soon too! Fingers crossed.

We’ll be updating our socials as we add things to our offices (ie when we finish unpacking). You’ll see the updates on Facebook and Instagram.

If you’d like to get in touch please do, either through any of the socials or here on my website.

Looking forward to a time when you are passing by and can pop in for a cuppa! I’m sure it wont be long now.


Facebook Chat on Website

Have you noticed you can now install Facebook Chat on Website? A potential client could now start a conversation with you and the message goes directly in to your inbox.

Facebook Chat on Website – good idea?

So long as you are pretty good at responding to messages (I mean within a 24 hour period) then potentially yes. It could be great! We certainly couldn’t hurt.

However, if it normally takes you more than 24 hours to respond this isn’t the chat facility for you. The message will only appear in your Facebook inbox for 24 hours.

For you, it may be a case, if you wanted to use chat on your website to look to other chat apps.

How to install

It really couldn’t be easier. I am going to show you how easy it is within Facebook for WordPress. And this link will take you to Facebook’s Business Support where you’ll find step by step instructions for other platforms.

Facebook Chat on Website, plugin

To start with head on over to your Facebook Business Inbox and here you will see the chat plugin icon

Check you have the correct domain name and click on the set up button

Facebook Chat on Website, set up

Choose your language, add an additional domains. Just click save and continue as you go.

Now you can either take the code from here and input in to your website. Or better still, do it the easy way!

Facebook Chat on WordPress Website

It really couldn’t be easier. Go to your dashboard, to plugins and add new. Search for Facebook Chat Plugin

Facebook Chat Plugin WordPress

Click Install now and then activate. Once you have activated you will see the Facebook chat header in your left hand menu.

Now click on Facebook Chat to edit the settings. Pick the page you want to connect to your Facebook chat facility.

Now follow the step by step instructions from the set up guide

Facebook Chat box edit design

You can even edit the colour of the chat box so that it is on brand. You can set up automated messages and FAQ’s too if you like. The chances are if you already have automated responses on your Facebook page, these will appear here for you.

Chat Box Live

And that’s it! Your Facebook Chat facility will be live on your website.

Go on, have a play and let me know how you get on! You could always get in touch through the chat box on my website!